Entertain the idea, for a moment, that Google assigned a quality score to organic search results. Say it was based off of click data and engagement metrics, and that it would function in a similar way to the Google AdWords quality score. How exactly might such a score work, what would it be based off of, and how could you optimize for it?
While there’s no hard proof it exists, the organic quality score is a concept that’s been pondered by many SEOs over the years. In today’s Whiteboard Friday, Rand examines this theory inside and out, then offers some advice on how one might boost such a score.
Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. This week we’re going to chat about organic quality score.
So this is a concept. This is not a real thing that we know Google definitely has. But there’s this concept that SEOs have been feeling for a long time, that similar to what Google has in their AdWords program with a paid quality score, where a page has a certain score assigned to it, that on the organic side Google almost definitely has something similar. I’ll give you an example of how that might work.
So, for example, if on my site.com I have these three — this is a very simplistic website — but I have these three subfolders: Products, Blog, and About. I might have a page in my products, 14axq.html, and it has certain metrics that Google associates with it through activity that they’ve seen from browser data, from clickstream data, from search data, and from visit data from the searches and bounces back to the search results, and all these kinds of things, all the engagement and click data that we’ve been talking about a lot this year on Whiteboard Friday.
So they may have these metrics, pogo stick rate and bounce rate and a deep click rate (the rate with which someone clicks to the site and then goes further in from that page), the time that they spend on the site on average, the direct navigations that people make to it each month through their browsers, the search impressions and search clicks, perhaps a bunch of other statistics, like whether people search directly for this URL, whether they perform branded searches. What rate do unique devices in one area versus another area do this with? Is there a bias based on geography or device type or personalization or all these kinds of things?
But regardless of that, you get this idea that Google has this sort of sense of how the page performs in their search results. That might be very different across different pages and obviously very different across different sites. So maybe this blog post over here on /blog is doing much, much better in all these metrics and has a much higher quality score as a result.
Now, when we talk to SEOs, and I spend a lot of time talking to my fellow SEOs about theories around this, a few things emerge. I think most folks are generally of the opinion that if there is something like an organic quality score…
We don’t doubt for a minute that Google has much more sophistication than the super-simplified stuff that I’m showing you here. I think Google publicly denies a lot of single types of metric like, “No, we don’t use time on site. Time on site could be very variable, and sometimes low time on site is actually a good thing.” Fine. But there’s something in there, right? They use some more sophisticated format of that.
This is an observation from experimentation as well as from Google statements which is…
As an example, within a few minutes of this Whiteboard Friday being published on Moz’s website, which is usually late Thursday night or very early Friday morning, at least Pacific time, I will bet that you can search for “Google organic quality score” or even just “organic quality score” in Google’s engine, and this Whiteboard Friday will perform very well. One of the reasons that probably is, is because many other Whiteboard Friday videos, which are in this same subfolder, Google has seen them perform very well in the search results. They have whatever you want to call it — great metrics, a high organic quality score — and because of that, this Whiteboard Friday that you’re watching right now, the URL that you see in the bar up above is almost definitely going to be ranking well, possibly in that number one position, even though it’s brand new. It hasn’t yet earned the quality signals, but Google assumes, it gives it the benefit of the doubt because of where it is.
If this is true — and it’s up to you whether you want to believe that it is or not — even if you don’t believe it, you’ve almost certainly seen signs that something like it’s going on. I would urge you to do these three things to boost your organic quality score or whatever you believe is causing these same elements.
1. You could add more high-performing pages. So if you know that pages perform well and you know what those look like versus ones that perform poorly, you can make more good ones.
2. You can improve the quality score of existing pages. So if this one is kind of low, you’re seeing that these engagement and use metrics, the SERP click-through rate metrics, the bounce rate metrics from organic search visits, all of these don’t look so good in comparison to your other stuff, you can boost it, improve the content, improve the navigation, improve the usability and the user experience of the page, the load time, the visuals, whatever you’ve got there to hold searchers’ attention longer, to keep them engaged, and to make sure that you’re solving their problem. When you do that, you will get higher quality scores.
3. Remove low-performing pages through a variety of means. You could take a low-performing page and you might say, “Hey, I’m going to redirect that to this other page, which does a better job answering the query anyway.” Or, “Hey, I’m going to 404 that page. I don’t need it anymore. In fact, no one needs it anymore.” Or, “I’m going to no index it. Some people may need it, maybe the ones who are visitors to my website, who need it for some particular direct navigation purpose or internal purpose. But Google doesn’t need to see it. Searchers don’t need it. I’m going to use the no index, either in the meta robots tag or in the robots.txt file.”
One thing that’s really interesting to note is we’ve seen a bunch of case studies, especially since MozCon, when Britney Muller, Moz’s Head of SEO, shared the fact that she had done some great testing around removing tens of thousands of low-quality, really low-quality performing pages from Moz’s own website and seen our rankings and our traffic for the remainder of our content go up quite significantly, even controlling for seasonality and other things.
That was pretty exciting. When we shared that, we got a bunch of other people from the audience and on Twitter saying, “I did the same thing. When I removed low-performing pages, the rest of my site performed better,” which really strongly suggests that there’s something like a system in this fashion that works in this way.
So I’d urge you to go look at your metrics, go find pages that are not performing well, see what you can do about improving them or removing them, see what you can do about adding new ones that are high organic quality score, and let me know your thoughts on this in the comments.
We’ll look forward to seeing you again next week for another edition of Whiteboard Friday. Take care.
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